The information on this website is the property of Yau Concept.
Yau Concept holds the right to change the content and/or the structure of this website at any moment and without any notice.
By using this website, the customer is accepting the terms and conditions. Using this site properly, requires you to read carefully the terms and conditions.
This site is managed by Yau Concept SRL, which will be named from now on the Company. The person or entities which orders or buy products through this website http://shop.yau.ro is named from now on the Customer.
The entire content of the website http://shop.yau.ro is the property of the Company and his suppliers, and it is protected by the copyright law (no. 8/1996).
By using any information, data or photos, without the written consent of the Company, it will be punished according to the legislation in Romania (administrative, civil or penal law).
The personal data written by the Customer will be used by the Company only in the purpose of this site: invoicing, product delivery, confirming the orders, eventual promotions, newsletter, facilitating the communication between Company and the Customers, informing them about the functionality of the site and so on.
The information from the order form, will not be sent to a third party, except when the Customer request so.
Any Customer which gave Company his email on the http://shop.yau.ro website through opening an account, could later have an option for removing his email address from the Company database.
On the http://shop.yau.ro website, the Customer is held responsible for any activity coming from accessing his account and personal password. The Company can't be held responsible for the errors occurred by the Client negligence concerning the security and confidentiality of his account and password.
The Customerdata can be transmitted to the official authorities justified to check the commercial transactions or any other authorities in right to make such verifications based on the actual laws.
The Company guarantees the security and confidentiality of the data held and transmitted through his IT system, but can't be held responsible for the loss of the information caused by any software errors with whom the website is created and hosted. It does not guarantee that his site, servers and emails sent from office@yau.ro do not contain any viruses or any other harmful components. The Company is not held responsible for the security of the server where the website is hosted.
Once an order is launched and the products are bought, the Clients accepts without any objections the terms and conditions on this website, these have the value of an agrreement.
In case the price of the products or other characteristics, were badly introduced in our database or they appear with mistakes, and the delivery was not done yet, the Company reserves the right to cancel that product delivery and to announce immediately the client about this error. The maximum value of the Company obligations to the client, in case of not delivering the product or to deliver the product, is the value of the sums collected by the Company from the Customer.
The Company can't be held responsible for the losses that clients may have for the temporary not functioning of the website http://shop.yau.ro.
The Company is not responsible for the content and quality of the websites linked to the yau.shop.ro website. For those websites the responsibility is entirely upon their owners.
The Company doesn't guarantee that the description of the products or any other content from the website is free of errors or that is complete.
The Company doesn't assume responsibility and it can't be held responsible for any losses occurred through the use in any kind of the products bought from this website, products for which the Company doesn't offer any kind of guarantee
The Company doesn't assume responsibility and it can't be held responsible in case the products bought doesn't fit the purpose for which they have been bought. The products may be replaced if the denunciation is well founded.
The products description on this website are informative and can be changed without notice. The prices can be changed without notice. Thus for we recommend to review the prices before placing an order. The prices are finale and are expressed in lei and eur and the VAT in amount of 24% is included.
The Company doesn't guarantee the availability in stock of the products on the website, thus for you will be contacted by phone by us and have a confirmation.
If the payment is upfront, the Customer has the right to receive the money paid for those products. In all the cases when the products can't be delivered, the client could ask for the immediate return of the sums paid, but not any other compensation.
Any claim will be sent to the Company in maximum 24 hours from the product reception. Than this claim will be sent to the suppliers for those specific products.
The usual delivery term for the products bought from the Company is between 2 days and two weeks, from the registration moment of the order on our website. For more details please see the section delivery on our website.
The final price paid by the Client is composed of the product price and the transportation cost, where the transportation cost appears.
The Company establishes the rules of the promotional campaigns and contests organized by the Company. These rules are forwarded to the possible interested parties only on the Company website. Only the orders according to these rules will be taken into account. Also, only the orders registered during the period of the campaign are valid as well they are valid depending on the products stock.
Any unauthorized or fraud attempt to access the yau.shop.ro website will be reported to the authorities. Any conflict between the Company and his Clients will be sorted by mutual agreement. If this is not possible than the rules according to the Romanian laws are applied and any conflicts will be solved by the judicial authorities with jurisdiction within the area of the Company.
By agreeing these terms and conditions the Client will accept and embrace fully the risks involved.
For support and any information, you should contact us at office@yau.ro